am a results-driven CX and digital marketing professional with experience supporting advertisers across SEA and Oceania markets. In my role as a Meta Marketing Pro, I combine customer experience, sales strategy and performance marketing to help businesses grow with clarity, confidence and measurable impact.
My strength lies in turning insights into action , identifying business gaps, simplifying complex campaign challenges and guiding advertisers toward stronger outcomes. Beyond individual performance, I actively contribute to team growth through mentoring, knowledge sharing and process improvement initiatives such as Excel Up, which strengthened quality, productivity and collaboration across teams.
Recognised for my calm leadership, growth mindset and ability to drive turnaround results, I believe exceptional CX is not only about solving problems, but creating belief, momentum and long-term value for customers, teams and the business