Avinash Kumar Suman

Accounts Specialist

Six sigmaSix Sigma green beltSix Sigma Yellow BeltDigital MarketingSalesMeta Marketing proGrowth MarketingPerformance MarketingDemand GenerationLead GenerationMarketing StrategyMarketing AutomationFunnel OptimisationConversion Rate Optimization(CRO)Customer JourneyMappingAudience SegmentationMarketing AnalyticsMeta Ads ManagerFacebook AdsInstagram AdsMeta Business SuiteMeta PixelMeta Conversions API(CAPI)Advantage+Shopping CampaignsAdvantage+AudienceAdvantage+PlacementsDynamic Creative OptimisationA/B TestingCustom AudiencesLookalike AudiencesRetargeting CampaignsLead Generation CampaignsTraffic CampaignsEngagement CampaignsConversion CampaignsSales CampaignsMessaging CampaignsClick-to-WhatsApp AdsClick-to-Messenger AdsInstant FormsCatalog SalesEvent ManagerPixel TrackingConversion TrackingCampaign Budget Optimization(CBO)Ad Set BudgetOptimization(ABO)Automated RulesAd Relevance DiagnosticsAttribution ModelingCampaign ManagementBrand AwarenessROAS OptimizationROI AnalysisCPA OptimizationCost Per Lead (CPL)Cost Per Acquisition (CPA)Cost Per Click(CPC)Cost Per Mille(CPM)Click Through Rate (CTR)Conversion RateFunnel AnalysisLead NurturingRevenue GrowthBudget AllocationBid StrategyCampaign ScalingRevenue AttributionCompetitor AnalysisSalesforceTableauZendeskLarkSAPOracleIBS systemsCitrixSumsubChatsEmailMicrosoft toolsGoogle spaceOmnichannel SupportEmail Ticketing SystemsLive Chat OptimizationIntercomHubSpotHelp Desk ManagementCRM Data Entry(Customer Relationship Management)Knowledge Base Creation(FAQs)SLA Compliance(Service Level Agreements)CSAT(Customer Satisfaction Score)NPS (Net Promoter Score)FCR (First Contact Resolution)Average Response Time(ART)Quality Assurance(QA)StandardsTicket Backlog ReductionActive ListeningConflict ResolutionCross-Functional CollaborationClient Relations / Relationship ManagementMulti-tasking & PrioritizationTroubleshooting & Technical SupportAccount Management & Billing SupportRoot Cause AnalysisCase ManagementRetention MarketingChurn MitigationUpselling & Cross-sellingEscalation ManagementFraud DetectionOrder VerificationCrypto / CryptocurrencyBitcoin (BTC) & Ethereum (ETH)Digital AssetsWeb3 / BlockchainKYCComplianceregulationCrypto Wallets(MetamaskTrust WalletLedger)Wallet Recovery2FA / Password ResetScams & Phishing PreventionCampaign payoutsBuying & Selling CryptoDepositing & Withdrawing MoneyBank Transfers / Wire TransfersTrading Fees / Gas FeesTransaction Tracking(Using Block Explorers)Team leaderCore leadershipPeople ManagementTeam HandlingTalent DevelopmentPerformance EvaluationSuccession PlanningCross Functional LeadershipChange ManagementEmployee Retention & EngagementResource AllocationCapacity PlanningProcess Improvement (or Continuous Improvement)Standard Operating Procedures (SOPs)Workflow AutomationQueue Management (Critical for Support/Operations)Resource UtilizationWorkforce Management(WFM)Strategic PlanningFinance & AccountsGeneral AccountingGeneral LedgerBank ReconciliationGeneral Ledger(GL) MaintenanceJournal Entry Preparation&PostingAccount ReconciliationBank IntercompanyBalance SheetChart of Accounts (COA) Management of Accruals and PrepaymentsFixed Asset Accounting (Depreciation & Amortization)Trial Balance VerificationSub-ledger to General Ledger ReconciliationMonth-End Close/Year-End Close OperationsFinancial Statement Preparation(Balance SheetP&LCash FlowVariance Analysis (Actual vs Budget)Consolidation & Inter-company EliminationsGAAP(Generally Accepted Accounting Principles)IFRS (International Financial ReportingStandards)ERP SystemsSAPOracle NetSuiteMicrosoft DynamicsWorkdayAccounting SoftwareQuickBooksXeroSageAdvanced ExcelVLOOKUPsPivot TablesIndex/MatchMacrosInter-companyCost centreProfit centreFP&AFinancial Planning and AnalysisBudgeting and forecasting

A Meta Certified Digital Marketing Manager with 12+ years of cross-functional expertise spanning digital marketing, financial operations, customer service, and Web3 — across markets in Asia, Australia, New Zealand, and beyond.

In leadership, I have trained, mentored, and managed teams of 10–12 professionals, consistently driving efficiency and goal delivery. On the marketing front, I specialize in Meta lead generation campaigns, KPI tracking (CPL, CPR, CVR, CTR, CPC), A/B testing, audience segmentation, and data-informed funnel optimization aligned to real revenue outcomes.

My accounting foundation — built at Capgemini, Genpact, and Estee United Traders — covers journal entries, reconciliations, SAP budgeting, Hyperion reporting, and quarter-end close across multi-regional portfolios. In customer operations, I have managed KYC, P2P dispute resolution, and digital asset support at OKX and Flipster, serving a global user base across email, chat, and social media.

With a unique combination of fintech, marketing strategy, financial acumen, and people leadership, I deliver immediate impact in dynamic, growth-focused environments.

Leveraged Meta advertising expertise to scale Q3 FY2026 performance, successfully increasing attributed revenue by $50K through proactive campaign optimization and funnel alignment.
Awarded "Best Performer" for driving seamless month-end close processes for the GE Healthcare ANZ portfolio across the Australia and New Zealand market.

Profile Summary

Current Role

Accounts Specialist

Experience

12+ years

Location

Thailand

Availability

✅ Available

Notice Period

Immediately

Languages

English· Professional
Hindi· Native
Nepali· Conversational

Documents

Connect

Interested in working with Daniel Lim?

Profile Summary

Current Role

Accounts Specialist

Experience

12+ years

Location

Thailand

Availability

✅ Available

Notice Period

Immediately

Languages

English- Professional
Hindi- Native
Nepali - Conversational

Documents

Connect

Interested in working with Daniel Lim?

Six sigmaSix Sigma green beltSix Sigma Yellow BeltDigital MarketingSalesMeta Marketing proGrowth MarketingPerformance MarketingDemand GenerationLead GenerationMarketing StrategyMarketing AutomationFunnel OptimisationConversion Rate Optimization(CRO)Customer JourneyMappingAudience SegmentationMarketing AnalyticsMeta Ads ManagerFacebook AdsInstagram AdsMeta Business SuiteMeta PixelMeta Conversions API(CAPI)Advantage+Shopping CampaignsAdvantage+AudienceAdvantage+PlacementsDynamic Creative OptimisationA/B TestingCustom AudiencesLookalike AudiencesRetargeting CampaignsLead Generation CampaignsTraffic CampaignsEngagement CampaignsConversion CampaignsSales CampaignsMessaging CampaignsClick-to-WhatsApp AdsClick-to-Messenger AdsInstant FormsCatalog SalesEvent ManagerPixel TrackingConversion TrackingCampaign Budget Optimization(CBO)Ad Set BudgetOptimization(ABO)Automated RulesAd Relevance DiagnosticsAttribution ModelingCampaign ManagementBrand AwarenessROAS OptimizationROI AnalysisCPA OptimizationCost Per Lead (CPL)Cost Per Acquisition (CPA)Cost Per Click(CPC)Cost Per Mille(CPM)Click Through Rate (CTR)Conversion RateFunnel AnalysisLead NurturingRevenue GrowthBudget AllocationBid StrategyCampaign ScalingRevenue AttributionCompetitor AnalysisSalesforceTableauZendeskLarkSAPOracleIBS systemsCitrixSumsubChatsEmailMicrosoft toolsGoogle spaceOmnichannel SupportEmail Ticketing SystemsLive Chat OptimizationIntercomHubSpotHelp Desk ManagementCRM Data Entry(Customer Relationship Management)Knowledge Base Creation(FAQs)SLA Compliance(Service Level Agreements)CSAT(Customer Satisfaction Score)NPS (Net Promoter Score)FCR (First Contact Resolution)Average Response Time(ART)Quality Assurance(QA)StandardsTicket Backlog ReductionActive ListeningConflict ResolutionCross-Functional CollaborationClient Relations / Relationship ManagementMulti-tasking & PrioritizationTroubleshooting & Technical SupportAccount Management & Billing SupportRoot Cause AnalysisCase ManagementRetention MarketingChurn MitigationUpselling & Cross-sellingEscalation ManagementFraud DetectionOrder VerificationCrypto / CryptocurrencyBitcoin (BTC) & Ethereum (ETH)Digital AssetsWeb3 / BlockchainKYCComplianceregulationCrypto Wallets(MetamaskTrust WalletLedger)Wallet Recovery2FA / Password ResetScams & Phishing PreventionCampaign payoutsBuying & Selling CryptoDepositing & Withdrawing MoneyBank Transfers / Wire TransfersTrading Fees / Gas FeesTransaction Tracking(Using Block Explorers)Team leaderCore leadershipPeople ManagementTeam HandlingTalent DevelopmentPerformance EvaluationSuccession PlanningCross Functional LeadershipChange ManagementEmployee Retention & EngagementResource AllocationCapacity PlanningProcess Improvement (or Continuous Improvement)Standard Operating Procedures (SOPs)Workflow AutomationQueue Management (Critical for Support/Operations)Resource UtilizationWorkforce Management(WFM)Strategic PlanningFinance & AccountsGeneral AccountingGeneral LedgerBank ReconciliationGeneral Ledger(GL) MaintenanceJournal Entry Preparation&PostingAccount ReconciliationBank IntercompanyBalance SheetChart of Accounts (COA) Management of Accruals and PrepaymentsFixed Asset Accounting (Depreciation & Amortization)Trial Balance VerificationSub-ledger to General Ledger ReconciliationMonth-End Close/Year-End Close OperationsFinancial Statement Preparation(Balance SheetP&LCash FlowVariance Analysis (Actual vs Budget)Consolidation & Inter-company EliminationsGAAP(Generally Accepted Accounting Principles)IFRS (International Financial ReportingStandards)ERP SystemsSAPOracle NetSuiteMicrosoft DynamicsWorkdayAccounting SoftwareQuickBooksXeroSageAdvanced ExcelVLOOKUPsPivot TablesIndex/MatchMacrosInter-companyCost centreProfit centreFP&AFinancial Planning and AnalysisBudgeting and forecasting

Profile Summary

Current Role

Accounts Specialist

Experience

12+ years

Location

Thailand

Availability

✅ Available

Notice Period

Immediately

Languages

English- Professional
Hindi- Native
Nepali - Conversational

Documents

Connect

Interested in working with Daniel Lim?

Profile Summary

Current Role

Accounts Specialist

Experience

12+ years

Location

Thailand

Availability

✅ Available

Notice Period

Immediately

Languages

English- Professional
Hindi- Native
Nepali - Conversational

Documents

Connect

Interested in working with Daniel Lim?

Six sigma yellow belt certificate.
Meta Certified Digital Marketing Associate badge.

Profile Summary

Current Role

Accounts Specialist

Experience

12+ years

Location

Thailand

Availability

✅ Available

Notice Period

Immediately

Languages

English- Professional
Hindi- Native
Nepali - Conversational

Documents

Connect

Interested in working with Daniel Lim?